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Peace of Mind - Isuzu

"Every customer is important to us. At ISUZU Care, we endeavour to offer an engaging ownership experience, with our comprehensive range of service offerings to delight them. At ISUZU Service, ‘Caring Never Stops’"

Genuine Parts and Accessories

We recommend only ‘Genuine’ Parts and Accessories for your ISUZU vehicle.
These are manufactured based on our specifications and quality standards. They stand for the same reliability and durability that ISUZU stands for.

Download ISUZU Genuine Accessories brochure

All ISUZU vehicles come with a warranty period of 3 years/1,00,000 km (whichever comes first).

ISUZU Motors India lays a strong focus on maintaining its tradition of a reliable manufacturer and is committed to customer satisfaction . ISUZU vehicles comes with a warranty period of 3 years or 1,00,000 km (whichever comes earlier), from the date of vehicle delivery.

BASIC COVERAGE

Refer vehicle Owner’s Manual for maintenance instructions & Warranty Manual for detailed information.

ROADSIDE ASSISTANCE

HELP IS NEVER FAR AWAY

EMERGENCY ROADSIDE ASSISTANCE NUMBER

1800 419 4002

ISUZU offers 24x7 Emergency Roadside Assistance to ISUZU owners with additional peace of mind. This service helps every Isuzu owner drive without any worries. This programme covers all ISUZU vehicles for 3 years or 1,00,000 km from the time of purchase.

This service can be availed in case of a mechanical breakdown, running out of fuel in the middle of a journey, lost keys, a flat tyre, rundown of battery, accidents etc. So instead of being stranded on the road, one can simply contact 1800 419 4002

Key Locked Inside/Key Lost

In case the customer has lost his/her keys, arrangements will be made to deliver a spare key. Transportation cost to arrange keys has to be borne by the customer

Towing Assistance

Free towing of immobilized vehicle to the nearest service centre in case of electrical or mechanical breakdown. In case of accident towing charges are to be borne by the customer.

Cab Assistance

Cab will be arranged if required to continue the journey. Actual cost has to be borne by the customer.

Accommodation Assistance

Accommodation will be arranged if required. Actual cost has to be borne by the customer.

Key Locked Inside/Key Lost

In case the customer has lost his/her keys, arrangements will be made to deliver a spare key. Transportation cost to arrange keys has to be borne by the customer

Towing Assistance

Free towing of immobilized vehicle to the nearest service centre in case of electrical or mechanical breakdown. In case of accident towing charges are to be borne by the customer.

Cab Assistance

Cab will be arranged if required to continue the journey. Actual cost has to be borne by the customer.

Accommodation Assistance

Accommodation will be arranged if required. Actual cost has to be borne by the customer.

SCOPE OF SERVICES

On site Quick Repair Assistance

In case of an immobilised vehicle, a trained technician will try to rectify the problem.

Flat Tyre Replacement

Flat tyre replacement with the spare tyre.

Fuel Delivery Assistance

Emergency fuel will be arranged if the vehicle has run out of fuel. Actual fuel cost has to be borne by the end customer. In case of incorrect fuel, towing will be arranged to the nearest ISUZU dealer on chargeable basis.

Urgent Message Relay

Facilitate urgent messages be conveyed to anyone during emergency.

On site Quick Repair Assistance

In case of an immobilised vehicle, a trained technician will try to rectify the problem.

Flat Tyre Replacement

Flat tyre replacement with the spare tyre.

Fuel Delivery Assistance

Emergency fuel will be arranged if the vehicle has run out of fuel. Actual fuel cost has to be borne by the end customer. In case of incorrect fuel, towing will be arranged to the nearest ISUZU dealer on chargeable basis.

Urgent Message Relay

Facilitate urgent messages be conveyed to anyone during emergency.

Response Time*

The response will depend on the location, terrain, traffic density and time of the day

  • 60 Minutes

    Within City Limits

  • 90 Minutes

    Highways

  • 120 Minutes

    Hily Roads

i-Assure

Tailor made and comprehensive insurance enhances the ownership
experience. Get more peace of mind with your ISUZU vehicle. Get
add-on coverage including coverage of certain plastic parts.*

Contact your nearest dealership for more details
* Terms and condition apply.

Locate Dealer

i-ASSIST Mobile Service Van

Extending the reach of the service network, our dealerships offer remote service camps with the ‘i-ASSIST’ Mobile Service Van to attend to those customers in distant locations in a systematic manner. Equipped with ISUZU Genuine parts, lubricants and tools, the i-ASSIST MSV can handle almost all kinds of periodic service needs. It also adds to the peace of mind that ISUZU Care is all about.

Customer Delight Stories

Proactive Customer Support

Service Never Stops

Dedicated In-house ISUZU Care team can be reached via toll-free number for your queries and feedback.

Toll-Free Number

1800-4-199-188

Service Booking

Book a Service

Toll-Free Number

1800-4-199-188

Service Booking

Book a Service

Dear Patron,
Our website is being upgraded with scheduled maintenance right now.
Please reach out to us on our toll-free number 1800-4-199-188 for any enquires or to schedule a test drive.