05 August, 2022, Mumbai: Japanese Vehicle manufacturer, Isuzu Motors India and myTVS, India’s largest integrated multi-brand vehicle service provider, inaugurated a ‘multi-brand’ myTVS facility at JMD ISUZU dealership in Mumbai. This facility will also deliver multi-brand services under the brand – myTVS.
As an industry first, under this partnership programme, ISUZU dealer partners who have additional capacity can opt to become franchisees of myTVS by providing dedicated and shared services and bays within their existing Isuzu service premises itself. The facility of myTVS, while within the ISUZU workshop premises, will have dedicated facilities for other brands. The predominant part of the workshop will however continue to operate as an exclusive ISUZU facility. This will bring efficiencies and ensure better viability for the dealer while providing more reach for myTVS.
The myTVS facility will offer services such as general service and body/accidental repairs for multi-brand vehicles other than ISUZU vehicles. It aims to provide services to customers like quick service, speed wash as well as cashless insurance at reasonable costs. The identified manpower is trained with a special focus on skill inventory, gap analysis and aggregate repairs for the multi-brand service.
Commenting on the occasion, Mr. Toru Kishimoto – Deputy Managing Director, Isuzu Motors India, said, “We are constantly working on making our facilities increasingly viable. This unique partnership will enhance the dealer’s ability to offer dedicated services to ISUZU customers as well as connect with customers of other brands. We are delighted to collaborate with myTVS to offer multi brand services in India. Being an experienced and leading player in the industry, myTVS will offer exceptional services to their customers”.
Says Mr. G. Srinivasa Raghavan, Managing Director, myTVS, “It is a decisive strategic deal that has the potential to disrupt the way the Indian automobile industry functions. The fact that brick-and-mortar dealership/service centres are capital intensive, this co-existence model will ease that burden. We see this partnership as a catalyst to thrive on each other’s strengths and customers will be the ultimate beneficiaries. For myTVS a partner like ISUZU will further strengthen our service portfolio range and help us penetrate in the Western part of the country.”
Mr. Gulu Menda, Managing Director, JMD ISUZU, said, “We are extremely thankful to Isuzu Motors India and myTVS for reposing faith in us through this partnership. We are confident that with this partnership we will continue to deliver on both ISUZU and other brands customer’s expectations and provide the right service at all times”.
About Isuzu Motors India Pvt. Ltd.
Isuzu Motors India Private Limited (IMI), a subsidiary of Isuzu Motors Limited, Japan, was established in August 2012. Headquartered in Chennai, the company sells the popular ISUZU D-MAX V-Cross – India’s First Lifestyle and Adventure Pick-up, the Hi-Lander – All-rounder Pick-up and the ISUZU mu-X, premium 7-seater SUV in the personal vehicle segment and variants of ISUZU D-MAX pick-ups – S-CAB and Regular Cab, for the commercial segment. ISUZU vehicles are known for their reliability and performance around the world. Renowned the world-over, ISUZU vehicles are gaining huge significance in the Indian market as well, thanks to the ‘value proposition’ it offers the customers.
Isuzu Motors India manufactures these products at its modern manufacturing plant in Sri City, spread over an area of 107 acres in the state of Andhra Pradesh. The company began its manufacturing operations in April 2016, with strong focus on quality and commitment to Indian market. In February 2020, Isuzu Motors India commenced the start of its Phase-II operations with the inauguration of the state-of-the-art Press Shop facility and engine assembly plant. An ISO 9001:2015 certified company, Isuzu Motors India is committed to providing products and services of the highest level of quality to ensure customer delight.
The company has dedicated dealer touch-points, conveniently located in 47 locations across the country. The company also operates a Lifestyle Brand Showroom with a Café at Nariman Point, Mumbai. For more information on the company, and its products/services. www.isuzu.in
myTVS is India’s largest integrated multi-brand vehicle service provider, and part of
TVS Automobile Solutions Pvt Ltd. Currently, myTVS has over 20,000 service garages, 10,000 retailers and over 3 million customers across the country. For more details, please visit www.mytvs.in